Client Care Coordinator

KW Kirkland|11109 Slater Ave NE suite 200a, Kirkland, WA

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Your Opportunity

A top-producing real estate team based in Kirkland is seeking a proactive, highly organized, and service-driven Client Care Coordinator to help deliver an exceptional 5-star client experience.

This is a hands-on, in-person role supporting a fast-paced, high-performing real estate business. The right candidate thrives on organization, communication, follow-through, and precision.

Attention to detail is critical. Small mistakes can impact timelines, client satisfaction, and brand reputation. We are looking for someone who naturally double-checks their work, anticipates potential issues before they arise, and takes pride in getting the details right.

Requirements:

  • Active Washington State real estate license (required at time of hire)
  • Must live within 5 miles of Kirkland

Compensation: $26–$32 per hour (DOE)

Responsibilities

Client Experience & Relationship Management

  • Track and manage client referrals
  • Oversee and grow 5-star online reviews
  • Send client surveys and monitor feedback
  • Manage home anniversary outreach and long-term client follow-up
  • Coordinate thoughtful client gifts and appreciation touchpoints
  • Assist with planning and executing client appreciation events

Systems & CRM Management

  • Maintain and update CRM and task management systems
  • Ensure database accuracy and organization
  • Create, document, and improve internal workflows
  • Support AI tool integration and automation initiatives
  • Manage and optimize Google Business Profile

Marketing & Administrative Support

  • Manage social media posting schedule
  • Design flyers, brochures, and marketing materials
  • Coordinate mailings and print campaigns
  • Create and send quarterly Mailchimp e-newsletters
  • Prepare and distribute market reports
  • Assist with listing preparation
  • Run local errands (materials, signage, and vendor coordination)
  • Provide general administrative support as needed

Qualifications

  • Active Washington State real estate license (required at time of hire)
  • Must live within 5 miles of Kirkland
  • Exceptional attention to detail and accuracy
  • Strong organizational and time management skills
  • Excellent written and verbal communication
  • Comfortable using CRM systems and learning new technology
  • Ability to manage multiple priorities without sacrificing quality
  • Valid driver’s license and reliable transportation
  • Real estate administrative experience preferred but not required for the right candidate

Compensation

$26.00 - $32.00 USD Hourly

About Us

We are a top-producing, relationship-driven real estate team serving Seattle’s Eastside, including Kirkland, Bellevue, Redmond, and surrounding communities.

With a strong track record of consistent production and repeat business, our team is known for delivering a calm, strategic, and people-first client experience. We guide clients through buying, selling, and transitioning between homes with clarity and confidence — whether it’s a first purchase, a move-up property, or a lifestyle-driven downsize.

Our business is built on referrals, reputation, and 5-star service. We operate with systems, precision, and high standards — and we believe excellence in the details is what protects and elevates our brand.

This role offers the opportunity to work inside a well-established, high-performing real estate business with meaningful growth potential. You will play a central role in shaping client experience, strengthening long-term relationships, and supporting continued expansion in one of the most competitive markets in the Pacific Northwest.

If you are motivated by ownership, impact, and being part of a business that is scaling with intention — this is an opportunity to grow alongside a respected Eastside brand