The Moscoso Group is hiring an Operations Manager to own and run the operational backbone of the business. This role is responsible for executing, maintaining, and improving the systems that support listings, marketing, payments, and internal workflows, allowing leadership to focus on growth, sales, and strategy.

This is not an Executive Assistant role. It is a systems-driven operations role designed for someone who thrives on ownership, clarity, and building structure that scales. This is an in-person role and requires regular on-site presence to effectively manage operations, coordinate with the team, and support day-to-day execution.

Compensation & Benefits

• $70,000 - $90,000 USD, based on experience
• Medical & Dental benefits
• Growth-oriented environment with real ownership

Who You Are

You are someone who:

• Takes full ownership of operational outcomes and follows systems with discipline
• Thinks in processes, workflows, and decision logic, not just tasks
• Knows when to act independently and when to escalate based on clear criteria
• Enjoys documenting, improving, and enforcing systems
• Is comfortable working with leadership without relying on constant direction
• Brings prior operational experience and constructive input, without reinventing systems prematurely
• Works collaboratively with others and proactively resolves issues within defined systems
• Proactively observes operations and applies feedback to remove friction and improve day-to-day processes.

• Own day-to-day business operations using documented systems and SOPs
• Execute and maintain workflows related to listings, marketing, vendors, and internal coordination
• Ensure systems are pressure tested for scalability and onboarding as volume increases and team grows
• Ensure work moves forward without unnecessary leadership involvement
• Oversee listing operations post-handoff from agents
• Coordinate with the Listing Manager and Marketing to ensure timelines, deliverables, and budgets are met
• Enforce listing marketing selections as agreed at intake (no midstream changes without approval)
• Manage vendor payments and approvals within defined budget thresholds
• Follow existing SOPs as written
• Identify friction points, inefficiencies, and gaps
• Document improvement recommendations and implement approved changes
• Maintain and improve operational documentation over time
• Maintain weekly operational cadence (checklists, trackers, reviews)
• Monitor capacity and flag risks early
• Protect leadership time by resolving operational issues independently whenever possible

• Detail-Oriented: Highly organized with a focus on supporting the team and maintaining smooth operations.
• High Standards: Attention to detail, maintaining efficiency, supporting operations, and ensuring consistency across different tasks.
• Cross-functional coordination: Enthusiastic about assisting leadership and managing tasks in a fast-paced environment.
• Collaborative: Works well with both internal and external clients, fostering strong team relationships.
• Strong Communication: Excellent written and verbal skills for client interactions and internal collaboration.
• Eager to Learn: Open to growth and adapting to new tools and strategies.
• Organized: Excellent at juggling multiple projects and deadlines with a positive attitude.
• Tech-Savvy: Skilled with basic office software and managing schedules to ensure efficient operations.
• Time Management: Prioritizes tasks effectively and meets deadlines while maintaining quality.
• Adaptable: Handles evolving situations and performs under pressure with composure.
• Critical Thinking: Analyzes situations and executes tasks efficiently with common sense.
• Patience: Demonstrates patience with clients and teammates, ensuring positive communication.
• Education: Bachelor’s degree in Marketing, Business, or a related field preferred.
• Experience: Administrative experience. Operations or real estate operations experience strongly preferred
• Bilingual: Proficiency in English and Spanish.

$70,000 - $90,000 USD Yearly

At Moscoso Real Estate Group, we’ve proudly served our community since 1993 as a family-operated, award-winning team. With over 30 years of experience, our mission is to help families achieve their real estate goals while fostering a positive, growth-driven environment for our team members.

We value Dedication by showing up for each other daily, encourage Resourcefulness through creative problem-solving, and strive for Excellence in everything we do. We maintain Accountability through transparency and integrity, embrace Mastery by prioritizing continuous learning, and practice Selflessness by contributing more than we receive.

If you're ready to join a supportive, growth-focused team, we’d love to hear from you!