The Moscoso Group is looking for an Operations Manager to fully oversee the company’s operational processes. This crucial role involves leading the administrative team and managing the implementation, upkeep, and improvement of systems that support listings, marketing, payments, and internal workflows—allowing leadership to focus on growth, sales, and strategic planning.

This position is explicitly not an Executive Assistant role. It is a systems-driven operations position suited for someone who thrives on ownership, clarity, and building scalable frameworks. On-site presence is mandatory, with consistent attendance required to ensure smooth operations, team collaboration, and daily task management.

---

Compensation & Benefits

• Salary: $70,000 - $90,000 USD, based on experience
• Full Medical & Dental benefits
• Energetic, growth-oriented environment with real ownership potential

---

About You

You are someone who:

• Takes full accountability for operational outcomes and strictly adheres to established procedures
• Focuses on processes, workflows, and logical problem-solving rather than isolated tasks
• Knows when to act independently and when to escalate issues following clear protocols
• Enjoys documenting, optimizing, and enforcing operational systems
• Works confidently alongside leadership without requiring constant oversight
• Brings relevant operational expertise and offers thoughtful improvements without rushing to change existing systems
• Collaborates well with team members and proactively resolves challenges within set guidelines
• Continuously monitors operations and uses feedback to remove barriers and improve daily workflows

• Own day-to-day business operations using documented systems and SOPs
• Execute and maintain workflows related to listings, marketing, vendors, and internal coordination
• Ensure systems are pressure tested for scalability and onboarding as volume increases and team grows
• Ensure work moves forward without unnecessary leadership involvement
• Oversee listing operations post-handoff from agents
• Coordinate with the Listing Manager and Marketing to ensure timelines, deliverables, and budgets are met
• Enforce listing marketing selections as agreed at intake (no midstream changes without approval)
• Manage vendor payments and approvals within defined budget thresholds
• Follow existing SOPs as written
• Identify friction points, inefficiencies, and gaps
• Document improvement recommendations and implement approved changes
• Maintain and improve operational documentation over time
• Maintain weekly operational cadence (checklists, trackers, reviews)
• Monitor capacity and flag risks early
• Protect leadership time by resolving operational issues independently whenever possible

• Detail-Oriented: Highly organized with a focus on supporting the team and maintaining smooth operations.
• High Standards: Attention to detail, maintaining efficiency, supporting operations, and ensuring consistency across different tasks.
• Cross-functional coordination: Enthusiastic about assisting leadership and managing tasks in a fast-paced environment.
• Collaborative: Works well with both internal and external clients, fostering strong team relationships.
• Strong Communication: Excellent written and verbal skills for client interactions and internal collaboration.
• Eager to Learn: Open to growth and adapting to new tools and strategies.
• Organized: Excellent at juggling multiple projects and deadlines with a positive attitude.
• Tech-Savvy: Skilled with basic office software and managing schedules to ensure efficient operations.
• Time Management: Prioritizes tasks effectively and meets deadlines while maintaining quality.
• Adaptable: Handles evolving situations and performs under pressure with composure.
• Critical Thinking: Analyzes situations and executes tasks efficiently with common sense.
• Patience: Demonstrates patience with clients and teammates, ensuring positive communication.
• Education: Bachelor’s degree in Marketing, Business, or a related field preferred.
• Experience: Administrative experience. Operations or real estate operations experience strongly preferred
• Bilingual: Proficiency in English and Spanish.

$70,000 - $90,000 USD Yearly

At Moscoso Real Estate Group, we’ve proudly served our community since 1993 as a family-operated, award-winning team. With over 30 years of experience, our mission is to help families achieve their real estate goals while fostering a positive, growth-driven environment for our team members.

We value Dedication by showing up for each other daily, encourage Resourcefulness through creative problem-solving, and strive for Excellence in everything we do. We maintain Accountability through transparency and integrity, embrace Mastery by prioritizing continuous learning, and practice Selflessness by contributing more than we receive.

If you're ready to join a supportive, growth-focused team, we’d love to hear from you!