Operations & AI Manager

Bush Realty Group is seeking a motivated, technology-minded Operations & AI Manager to support the organization, innovation, and continued growth of our real estate team.

This is more than a traditional administrative position. We are looking for a proactive builder and strategic problem solver who takes ownership, identifies opportunities, and transforms ideas into effective solutions.

In this role, you will oversee essential operational systems, coordinate team and client events, assist with agent recruiting and onboarding, monitor team goals and accountability, and help introduce new technologies across the organization.

A central responsibility will be advancing our use of AI, automation, and emerging technology. The ideal candidate is curious, adaptable, and enthusiastic about researching, evaluating, and implementing tools that enhance productivity, lead generation, recruiting, marketing, communication, and overall team performance.

The right candidate will be proactive and resourceful, highly organized, comfortable holding team members accountable, and capable of anticipating what needs to happen next. They consistently look for ways to improve processes by asking:

“How can we make this better, faster, or more efficient?”

We are not looking for someone who will simply maintain our current systems. We want a forward-thinking team member who will help us design and build what comes next.

Operations & Business Management

• Manage day-to-day team operations and ensure priorities are moving forward.
• Take ownership of projects from idea through completion.
• Create, document, and improve systems, processes, SOPs, and checklists.
• Identify operational gaps and proactively develop solutions.
• Manage deadlines, calendars, projects, and team commitments.
• Ensure leadership priorities are translated into clear action plans.
• Maintain organized records, systems, and operational resources.
• Continuously look for opportunities to improve efficiency and eliminate unnecessary work.

AI, Technology & Automation

• Research and evaluate new AI tools, software, and emerging technology.
• Build and implement AI-powered workflows and automations.
• Identify repetitive tasks that can be automated or streamlined.
• Use AI to improve lead generation, lead follow-up, marketing, recruiting, training, and operations.
• Help improve and maintain CRM systems and technology platforms.
• Create AI prompts, workflows, templates, and internal resources for the team.
• Train team members on new technology and encourage adoption.
• Stay current on new AI capabilities and recommend ways the team can use them.
• Test new ideas and measure whether they actually improve productivity or results.

Team Accountability & Performance

• Track team goals, KPIs, commitments, and performance.
• Maintain scorecards and accountability dashboards.
• Follow up with team members on commitments and deadlines.
• Identify areas where team members are falling behind and communicate those gaps.
• Support leadership in creating a strong culture of accountability.
• Help team members stay focused on activities that drive results.
• Recognize and communicate team wins and progress.
• Be comfortable having respectful but direct accountability conversations.

Events & Client Experience

• Plan and execute client, community, recruiting, and team events.
• Manage event calendars, timelines, budgets, venues, vendors, and sponsors.
• Coordinate invitations, registrations, RSVPs, marketing, supplies, and staffing.
• Create repeatable event checklists and systems.
• Coordinate pre-event promotion and post-event follow-up.
• Track event attendance, leads, contacts, and opportunities generated.
• Look for creative ways to improve events and increase participation.

Agent Recruiting & Onboarding

• Help manage and grow the agent recruiting pipeline.
• Coordinate recruiting campaigns and prospect follow-up.
• Schedule interviews and maintain communication with candidates.
• Help organize recruiting events, career nights, and informational sessions.
• Track recruiting conversations, appointments, interviews, offers, and hires.
• Use AI, CRM, email, text, and social media to improve recruiting efforts.
• Coordinate the onboarding process for new agents.
• Ensure new team members complete required training, systems setup, and initial activities.
• Help create an exceptional candidate and new-agent experience.

Marketing & Communication

• Assist with team communications, announcements, campaigns, and promotions.
• Use AI to help create and organize marketing content.
• Coordinate marketing for events, recruiting, and team initiatives.
• Maintain communication calendars and ensure projects are completed on schedule.
• Work with leadership and agents to keep messaging consistent with the team's brand.

Ownership & Innovation

• Take initiative without waiting for detailed instructions.
• Bring solutions when identifying problems.
• Look for better, faster, and more efficient ways to accomplish goals.
• Experiment with new ideas and technology.
• Take responsibility for outcomes—not simply completing tasks.
• Follow through and ensure projects actually reach completion.
• Help leadership turn ideas into systems that can be repeated and scaled.

Above all, this role is responsible for helping the organization execute. We are looking for someone who will take ownership, embrace innovation, hold a high standard, and help build the systems and technology needed for the team's next stage of growth.

$50,000 - $65,000 USD Yearly

Our Mission: Delivering the Dream of Home Ownership Everywhere

Our Vision: WIN (in business), MAKE (money), GIVE (to others), LIVE (experientially) and Do Good

Who we are: A nationally known organization that is Powered By PLACE - a cutting edge technological platform that ranks as the #1 Real Estate Team in the US, as recognized by the Wall Street Journal!  We are recognized as the top 1% of Keller Williams Teams in the Las Vegas Region & Top 1% of agents in the Clark County Area with $75 M in sales volume & $1.8 M in revenue!!