Assistant Market Center Administrator

KW Everett|1000 Southeast Everett Mall Way, Everett, WA 98208

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Your Opportunity

Are you a people-loving, detail-driven, tech-savvy professional who thrives in a fast-paced, service-focused environment? Keller Williams Everett | Ben Kinney Companies is looking for a friendly, organized, and proactive Assistant MCA / Agent Services Coordinator to support our leadership team and real estate agents.

This hybrid role combines operations support with hands-on customer service—perfect for someone who loves solving problems, keeping things running smoothly, and making others feel like VIPs. You’ll be a key part of helping our office stay efficient, professional, and most importantly—agent first.

If you're a positive self-starter with a can-do attitude, ready to grow with the #1 real estate company in the world, we want to meet you!

Compensation: $22/hour + bonus opportunities + benefits

Massive opportunity for growth in this role!!

Responsibilities

  • You're the person everyone knows and loves—the smiling face agents see when they walk in and the first impression future agents and clients experience.
  • Greet agents and visitors with warmth and professionalism—be the heartbeat of the office!
  • Process commission checks and manage DA (Disbursement Authorization) submissions
  • Assist with agent billing, deposits, and office expense tracking
  • Coordinate and maintain the office training, education, and event calendar
  • Help manage and execute office events, including career nights and onboarding meetings with unlicensed agents
  • Support the Team Leader in agent recruiting efforts, including scheduling appointments, preparing materials, and helping with follow-up
  • Provide basic tech training and support—become the in-house KW tech expert
  • Maintain a clean, organized office and manage supply inventory
  • Assist with phones and office communications with a consistently upbeat, can-do attitude
  • Help manage and grow office social media platforms to engage agents and promote culture
  • Demonstrate a “whatever it takes” attitude—flexibility is key as our business continues to grow and evolve
  • This is a full-time, in-person role, 40 hours/week

Qualifications

  • Qualifications:
  • A passion for helping others and delivering Ritz-Carlton-level customer service
  • Friendly, approachable, and professional with a “how can I help?” mindset
  • Strong verbal and written communication skills
  • Natural problem-solver—brings solutions, not just problems
  • Positive attitude and team player mentality; no task is too small
  • Comfortable speaking in front of small groups (15–30 people)
  • Quick learner with new technology and confident teaching others how to use it
  • Strong work ethic and high level of personal accountability
  • Familiarity with Google Suite, Zoom, Canva, and CRMs is a plus (but we’ll train the right person!)
  • Real estate knowledge or experience is a bonus—but not required

Compensation

$22.00 - $24.00 USD Hourly

About Our Team

The top agents at KW Everett service all of Western Washington State. Our specialties include short sale, resale, new construction, relocation, first time buyers, commercial, and investment properties.

A lot of companies say they function as a family. At Keller Williams Realty, we place such an importance on this that we have designed a culture that fosters this. This approach guides us every day in how we conduct our business.