Your Opportunity
Are you a people-loving, detail-driven, tech-savvy professional who thrives in a fast-paced, service-focused environment? Keller Williams Everett | Ben Kinney Companies is looking for a friendly, organized, and proactive Assistant MCA / Agent Services Coordinator to support our leadership team and real estate agents.
This hybrid role combines operations support with hands-on customer service—perfect for someone who loves solving problems, keeping things running smoothly, and making others feel like VIPs. You’ll be a key part of helping our office stay efficient, professional, and most importantly—agent first.
If you're a positive self-starter with a can-do attitude, ready to grow with the #1 real estate company in the world, we want to meet you!
Compensation: $22/hour + bonus opportunities + benefits
Massive opportunity for growth in this role!!
Responsibilities
- You're the person everyone knows and loves—the smiling face agents see when they walk in and the first impression future agents and clients experience.
- Greet agents and visitors with warmth and professionalism—be the heartbeat of the office!
- Process commission checks and manage DA (Disbursement Authorization) submissions
- Assist with agent billing, deposits, and office expense tracking
- Coordinate and maintain the office training, education, and event calendar
- Help manage and execute office events, including career nights and onboarding meetings with unlicensed agents
- Support the Team Leader in agent recruiting efforts, including scheduling appointments, preparing materials, and helping with follow-up
- Provide basic tech training and support—become the in-house KW tech expert
- Maintain a clean, organized office and manage supply inventory
- Assist with phones and office communications with a consistently upbeat, can-do attitude
- Help manage and grow office social media platforms to engage agents and promote culture
- Demonstrate a “whatever it takes” attitude—flexibility is key as our business continues to grow and evolve
- This is a full-time, in-person role, 40 hours/week
Qualifications
- Qualifications:
- A passion for helping others and delivering Ritz-Carlton-level customer service
- Friendly, approachable, and professional with a “how can I help?” mindset
- Strong verbal and written communication skills
- Natural problem-solver—brings solutions, not just problems
- Positive attitude and team player mentality; no task is too small
- Comfortable speaking in front of small groups (15–30 people)
- Quick learner with new technology and confident teaching others how to use it
- Strong work ethic and high level of personal accountability
- Familiarity with Google Suite, Zoom, Canva, and CRMs is a plus (but we’ll train the right person!)
- Real estate knowledge or experience is a bonus—but not required
Compensation
$22.00 - $24.00 USD Hourly